Privacy Policy
We respect your privacy and are committed to protecting your personal information. Here is exactly how we handle it.
About This Policy
This Privacy Policy explains what information we collect, how we use it, how we keep it safe, and what rights you have. It applies when you visit our website, place an order, contact us, or use our services.
Website: kidfootballkits.com · Email: support@kidfootballkits.com
Information We Collect
When you use our website or place an order, we may collect the following information:
Your name, billing address, and delivery address
Email address and phone number, if provided
Order details and payment confirmation details
Customer service messages
Website usage, device, browser, and general location information
Cookie and tracking information, where applicable
We do not intentionally collect more personal information than is necessary to process your order, provide customer support, and operate our website.
How We Use Your Information
We may use your personal information to:
Process and manage your order and arrange delivery
Send order confirmations and delivery updates
Respond to customer service enquiries
Handle returns, refunds, or order issues
Improve our website and customer experience
Prevent fraud, misuse, or unauthorised activity
Keep records for business, tax, accounting, and legal purposes
Send marketing messages only where allowed by law or with your consent
We will only use your personal information where we have a lawful reason to do so.
Section 3 — Payment Information
Payments are processed through secure third-party payment providers. We do not store your full payment card details on our website. Payment information is handled by the payment provider according to their own security and privacy practices.
Delivery & Order Fulfilment
To deliver your order, we may share necessary information with delivery partners, fulfilment providers, or other service providers involved in processing your order. This may include your name, delivery address, phone number, email address, and order details where needed.
Customer Support
If you contact us, we may keep a record of your message and our reply so that we can help with your enquiry and manage any order-related issues. This may include emails, contact form messages, photos you provide, and other information related to your order.
Section 6 — Marketing Communications
We may send you marketing emails only where permitted by law or where you have agreed to receive them. You can unsubscribe at any time using the link in the email or by contacting us. We will still send important service emails related to your order, such as confirmations and delivery updates.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to help the website work properly, improve user experience, analyse performance, and support marketing where applicable.
Website functionality and shopping basket features
Security and fraud prevention
Analytics and performance monitoring
Marketing or advertising, where applicable
Some cookies are necessary for the website to work. Others, such as analytics or marketing cookies, may require your consent. You can manage or disable cookies through your browser settings — though some parts of the website may not work properly if you do.
Who We Share Your Information With
We may share your personal information with trusted third parties where necessary, including:
Payment providers and fraud prevention services
Delivery companies and order fulfilment providers
Website hosting and email service providers
Analytics providers
Professional advisers and legal or regulatory authorities, where required by law
We only share the information needed for these services to operate.
Section 9 — International Data Transfers
Some of our service providers may process personal information outside the United Kingdom. Where this happens, we aim to ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.
How Long We Keep Your Information
We keep your personal information only for as long as necessary for the purposes described in this policy. For example, we may keep order records for business, tax, accounting, customer service, and legal reasons. When personal information is no longer needed, we will delete it or anonymise it where reasonably possible.
Section 11 — How We Protect Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no website or online service can guarantee complete security. Customers should also take care when sharing information online.
Your Rights
Depending on your location and applicable law, you may have rights over your personal information, including:
Request a copy of your personal information
Ask us to correct inaccurate information
Ask us to delete your information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where we rely on it
Request transfer of your information, where applicable
Contact us to make any of these requests
To make a request, please contact us using the details below. We may need to verify your identity before responding.
Section 13 — Children's Privacy
Our website sells children's clothing, but it is intended to be used by adults such as parents, grandparents, and gift buyers. We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend reading their privacy policies before providing any personal information.
Section 15 — Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and the updated version will apply from the date it is published.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:
Have a privacy question?
We're happy to help. Get in touch and we'll respond as soon as possible.
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